Matrix 7 delivers comprehensive IT help desk and support services to clients both large and small. Your staff and end users have phone, email and web access to our team so they can concentrate on your core business, not IT issues they are experiencing. This ensures your staff can focus on looking after your clients rather than being disrupted by a non-core business activity like IT.
We can tailor a support plan to precisely meet the demands of your business. Levels of support available from our IT help desk range from delivering your entire support desk function to simply out sourcing the implementation of new equipment. We offer scalable and customisable pricing, so you won't pay a large overhead for a facility you may rarely use.
We provide comprehensive support solution focused on customer satisfaction and technical proficiency. We follow up to ensure that you are satisfied with the solution provided before marking an issue complete. This alone differentiates us from our competitors.